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Customer reviews of DS Motor Sales

At DS Motor Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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DS Motor Sales

DS Motor Sales

Based on 11 customer reviews

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  • 5

    Poor After Sales Experience

    By Jason E on 11 July 2018 | Purchase not verified

    We purchased a VW Polo from DS Motor Sales about a year ago. His sales service was fine and we are happy with the car. Unfortunately we did not receive the V5 in the post and the owner has failed to chase this up. He is also ignoring emails and quite frankly feel he is being unprofessional. I would very much like him to respond and take some responsibility as the dealer in following up his obligations.

    Reply from DS Motor Sales on 11/07/18

    I’m sorry that you are unhappy with the service you have recieved and any inconvenience cause unfortunately v5s can take several weeks to come through. I will contact the dvla tomorrow and will update you on the process thank you for your feed back.

  • 5

    10/10 genuine trader

    By Hayley M on 11 April 2018 | Purchase not verified

    excellent!!!!! I am more than happy with my car I purchased at DS motors. Brilliant customer service, genuine and honest dealer that I would definitely recommend. Price was great value as the car I bought was in immaculate condition and the cheapest on autotrader at the time. 10/10 service

  • 5

    Volkswagen sirocco

    By Matthew P on 11 April 2018 | Purchase not verified

    Bought vehicle from ds motors excellent customer service will be back when need another motor

  • 5

    Great service

    By Rob K on 10 April 2018 | Purchase not verified

    Great car. Good service. Happy customer. Would use this service again and happy to recommend

  • 5

    Recommended seller!

    By Huss A on 09 April 2018 | Purchase not verified

    Bought a good car from here and was very pleased with it. Received excellent customer service too so a recommended place that I can trust. Will come back if I need to but again, thanks.

  • 5

    One bitten.

    By Dan S on 07 April 2018 | Purchase not verified

    Overall friendly purchase of Corsa D, warranty, 3 months warranty came with Corsa, but when tried to make a claim, Warranty people told us there is no warranty on the car and it was not taken out, despite their details supplied with pack. Car not good, overheating problems, which is now beleived head gasket has blown. Dubious of supposed service which was meant to have been carried out. Contacted several times regarding the warranty but with no reply. Too many faults, Engine management, overheating, glovebox broken, bonnet rotted through but hey I should have inspected further before purchasing.

    Reply from DS Motor Sales on 08/04/18

    Please post only honest & genuine feedback.

  • 5

    I would recommend

    By Paul J on 02 April 2018 | Purchase not verified

    Great experience easy as 123 top car from a great company

  • 5

    Better than expected

    By Joe B on 29 March 2018 | Purchase not verified

    The car was in great condition when we arrived, smooth test drive & felt comfortable buying from a friendly young man.

  • 5

    Customer experience is not what you expect

    By Andrew B on 21 March 2018 | Purchase not verified

    Corsa bought last September to which things noted on a previous mot certificate were still outstanding despite current mot arranged by DS Motors said all was fine. £800 later and car now roadworthy. DS Motors states on website that he takes pride in how he treats customers. How then does good customer service show by refusing to pick up the phone or answer emails. I recommend that this trader is avoided at all costs and Trading Standards have been made aware of the potential dodgy cars sold.

    Reply from DS Motor Sales on 29/03/18

    Customers initially tried to sell this vehicle back to us 3 months after purchase, without mentioning any of theses comcerns.

  • 5

    Not happy at all

    By Sal D on 09 March 2018 | Purchase not verified

    Major fault with ECU a week after purchasing a car here

    Reply from DS Motor Sales on 24/03/18

    We have not had a customer purchase a vehicle at dsmotorsales call sal.

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